Recently my mum’s Celcom phone bill comes to thousand of ringgit because the maid was secretly using the phone to call Indonesia.
When I called Celcom, they confirmed to me that my International Direct Dialing (IDD) was disabled upon my request years ago.
I asked them how it is still possible to call IDD when it was disabled.
They told me, that is because I have international roaming enabled. I enabled it some years back when my mum went to NZ.
Celcom people said even if IDD is disabled, IDD still possible via international roaming. This is just plain ridiculous.
I told them that obviously this is their system programming bug. When I said I want IDD disabled, I mean i want it disabled, i do not care if they have a thousand ways that IDD is possible, then disabled that thousand damn thing, period. After all, international roaming is meant to be used outside Malaysia.
Now I have to pay RM3 each month just to have the itemized bill. My mum’s bill is usually less than RM10.